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Privacy Notice – Coronavirus

Covid-19 and your information – Updated on 8th April 2020

Supplementary privacy note on Covid-19 for Patients/Service Users

This notice describes how we may use your information to protect you and others during the Covid-19 outbreak. It supplements our main Privacy Notice.

The health and social care system is facing significant pressures due to the Covid-19 outbreak. Health and care information is essential to deliver care to individuals, to support health and social care services and to protect public health. Information will also be vital in researching, monitoring, tracking and managing the outbreak.

In the current emergency it has become even more important to share health and care information across relevant organisations. Existing law which allows confidential patient information to be used and shared appropriately and lawfully in a public health emergency is being used during this outbreak. Using this law the Secretary of State has required NHS Digital; NHS England and Improvement; Arms Length Bodies (such as Public Health England); local authorities; health organisations and GPs to share confidential patient information to respond to the Covid-19 outbreak.

Any information used or shared during the Covid-19 outbreak will be limited to the period of the outbreak unless there is another legal basis to use the data. Further information is available on gov.uk here and some FAQs on this law are available here.

During this period of emergency, opt-outs will not generally apply to the data used to support the Covid-19 outbreak, due to the public interest in sharing information. This includes National Data Opt-outs. However in relation to the Summary Care Record, existing choices will be respected. Where data is used and shared under these laws your right to have personal data erased will also not apply. It may also take us longer to respond to Subject Access requests, Freedom of Information requests and new opt-out requests whilst we focus our efforts on responding to the outbreak.

In order to look after your health and care needs we may share your confidential patient information including health and care records with clinical and non clinical staff in other health and care providers, for example neighbouring GP practices, hospitals and NHS 111. We may also use the details we have to send public health messages to you, either by phone, text or email.

During this period of emergency we may offer you a consultation via telephone or video- conferencing. By accepting the invitation and entering the consultation you are consenting to this. Your personal/confidential patient information will be safeguarded in the same way it would with any other consultation.

We will also be required to share personal/confidential patient information with health and care organisations and other bodies engaged in disease surveillance for the purposes of protecting public health, providing healthcare services to the public and monitoring and managing the outbreak. Further information about how health and care data is being used and shared by other NHS and social care organisations in a variety of ways to support the Covid-19 response is here.

NHS England and Improvement and NHSX have developed a single, secure store to gather data from across the health and care system to inform the Covid-19 response. This includes data already collected by NHS England, NHS Improvement, Public Health England and NHS Digital. New data will include 999 call data, data about hospital occupancy and A&E capacity data as well as data provided by patients themselves. All the data held in the platform is
subject to strict controls that meet the requirements of data protection legislation.

In such circumstances where you tell us you’re experiencing Covid-19 symptoms we may need to collect specific health data about you. Where we need to do so, we will not collect more information than we require and we will ensure that any information collected is treated with the appropriate safeguards.

We may amend this privacy notice at any time so please review it frequently. The date at the top of this page will be amended each time this notice is updated.

The Practice

Dr. Colin Westwood
MBChB (1973) MRCGP DCH DRCOG
Dr. Helen Westwood
MBChB (2002) MRCGP DCH DRCOG DFFP
Practice Nurse
Sister Jacqueline Parker
Practice Managers
Mrs Sarah Robinson
Mr Ben Carey

Contact details

169 GROVE LANE
TIMPERLEY, WA15 6PH
Tel: 0161 980 3751
Fax: 0161 904 9678
Email: reception.drwestwood@nhs.net
Open Hours:
Reception:
Mon-Fri 8am-6.30pm
Surgery:
Mon-Fri 8am-6.00pm

Trafford CCG

The practice is governed by the Trafford CCG whose contact details are:
Trafford Clinical Commissioning Group
Trafford Town Hall
Talbot Road,
Stretford M32 0TH
Tel: 0161 873 9500
Email: customercare.trafford@nhs.net
NHS England

NHS England

The ultimate authority for the National Health Service, NHS England can be contacted at:
NHS England
PO Box 16738
Redditch B97 9PT
Tel: 0300 311 2233
Email: england.contactus@nhs.net
© 2013-2020 Drs C & H Westwood | Privacy Policy

IMPORTANT ANNOUNCEMENT CORONAVIRUS

Information is available at: https://gov.uk/coronavirus and https://www.nhs.uk/conditions/coronavirus-covid-19

Advice for people at high risk: https://www.nhs.uk/conditions/coronavirus-covid-19/advice-for-people-at-high-risk/

Stay at home to stop coronavirus spreading

Everyone must stay at home to help stop the spread of coronavirus. This includes people of all ages
– even if you do not have any symptoms or other health conditions.

You can only leave your home:

  • to shop for basic essentials – only when you really need to
  • to do one form of exercise a day – such as a run, walk or cycle, alone or with other people you live with
  • for any medical need – for example, to visit a pharmacy or deliver essential supplies to a vulnerable person
  • to travel to and from work – but only where this is absolutely necessary

 

Coronavirus symptoms

  • a high temperature – this means you feel hot to touch on your chest or back
    (you do not need to measure your temperature)
  • a new, continuous cough – this means coughing a lot for more than an hour, or 3 or more coughing episodes in 24 hours
    (if you usually have a cough, it may be worse than usual)
  • To protect others, do not go to places like a GP surgery, pharmacy or hospital. Stay at home.
  • Use the 111 online coronavirus service to find out what to do.
  • Use the 111 coronavirus service
  • Only call 111 if you cannot get help online.
  • Get an isolation note

https://111.nhs.uk/isolation-note/

 

Help the NHS respond to coronavirus

Use the quick NHS coronavirus status checker to tell us about your current experience of the virus.
This will help the NHS plan its response to coronavirus by showing where the virus is spreading and how it affects people.

Reviewed: 29.04.2020​

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